Refund Policy

1. What this policy covers

This policy covers the paid business plans sold on adfasty.com: Basic $25 per month or $250 per year; Featured $50 per month or $500 per year; Premium $75 per month or $750 per year, plus applicable tax. Using AdfasTy as a visitor or customer is free, so there is nothing to refund for customer accounts.

Deals, coupons, quotes, bookings and anything you buy from a business listed on AdfasTy are between you and that business. Ask the business directly for refunds on its goods or services.

2. Cancelling a plan

You can cancel a plan at any time from the Payments page in your Shopkeeper Dashboard. Cancelling stops the next renewal. Your listing keeps its plan features until the end of the period you already paid for, and then the plan ends. You will not be charged again.

3. Monthly plans

Monthly plans are not refunded for the current month once it has started, including partly used months. Cancel before your renewal date to avoid the next charge.

4. Yearly plans

• If you cancel within 14 days of your first payment for a yearly plan, contact us and we will refund that payment in full.
• After 14 days, yearly plans are not refunded for the unused part of the year. The plan stays active until the end of the paid year.
• The 14-day window applies to the first yearly payment for a business, not to automatic renewals.

5. When we always refund

• You were charged twice for the same plan, or charged after you had cancelled.
• You were charged the wrong amount because of an error on our side.
• AdfasTy closes your account or removes your listing for a reason other than a breach of our Terms of Service or Acceptable Use Policy. We refund the unused part of your paid period.
• AdfasTy stops offering the plan you paid for before the end of your paid period. We refund the unused part.

We do not refund plans when a listing is removed because it broke our Terms of Service or Acceptable Use Policy.

6. How to ask for a refund

Contact us within 30 days of the charge with the business name, the email on your account and the date of the charge. We reply within 5 business days.

Approved refunds go back to the card used for the payment through Stripe. Your bank may take 5 to 10 business days to show it.

7. Changes

If we change this policy we will update the date at the top of this page. Changes do not affect payments made before the change.